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Orders and Shipments

SHIPPING

Any order you place gets packed up properly then we send it over with a tracked shipping service / prority mail (no tracking). Shipping cost depends on where the customer is located and it's calculated by our store automatically just before you pay.

 

DELIVERY TIME

Italy: 5 - 7 working days

World: 8 - 10 working days (tracked shipping express currier) / 7 - 15 working days (priority mail - no tracking)

 

ORDER NOT RECEIVED

In case you don't get your order within the period agreed please get in touch with us through the contact button on our website. Make sure the email you insert while ordering is actually active and working so we can get in touch anytime needed.

 

DELIVERY ADDRESS

Make sure the address you saved on your paypal account is the right one to avoid any kind of issue while delivering the goods. Please don’t forget to fill the sheet with all the infos required and please insert a phone number you actually use.

 

EXCHANGES

If your order the wrong size or the wrong item please send it back to us within 30 days. Do not wear the goods or we won’t accept them. The customer pays for any additional shipping cost. Click here to pay it. Exchange module download.

 

REFUNDS

Any payment goes through the paypal server which is the safest way to shop online. You can pay using any kind of credit card, prepaid ones included. Any personal information is protected by the law and by the privacy policy.